Own It

so i called my bank today. this was a very irritating experience. the only number i could find for my bank was that 800 number. so i called it. it goes through its options. press 1 to check your balance. press 2 to blah blah blah press 3 to derp dee derp dee der... press 211 to get helpful hints about telephone banking... and so on. so i don't hear anything that says press blah to get a real live person so i go into the check your balance part. and i go through numerous more levels and i still can't find one that lets me talk to a person so i decide to just not press anything and i'll surely get sent to a person, right? wrong. it hangs up on me. so a very irritated ali calls back and waits at the first prompt. perhaps if you wait at that initial prompt you get a real person. so i listen to it again... press 1 to check your balance... blah blah blah. and then when it gets to the end of its spiel, it waits a few minutes then says, "press 0 at any time during this call to speak with a customer service rep" so i jab the 0. it connects me to a person... but she's talking and she's not talking to me. she's talking to the person next to her: "so i told her that there was nothing i could do... i know... i know... but she was so annoying..." and i'm sitting there saying: "hello? hello?" and finally i just get so frustrated i slam the phone down and pick it up again and dial the 800 number and press 0... and finally i get connected to a real live human being. her name is lyndzie and she was ready to help me. she told me that the teller i'd spoken with in the past was a moron, and of course you're supposed to cash payroll checks right away without floating them and i ask her if there's anything that can be done because i don't want to wait the five days or however long it'll take before it clears. and she looks in the computer and says, "it'll come off float tomorrow" and she totally made my day. so i told her thank you very much you've been a big help and i get off the phone happy because i can go to new york this weekend and i don't have to sit at home bored.